top of page

ServiceTitan AI Estimates

Turning job-site context into a reviewable estimate

AI Estimates.png

AI Estimates helps technicians turn natural-language input, job data, and field observations into a structured estimate draft.

Role
Design lead
Industry
Applied AI · Field Service SaaS
Focus
Agentic AI, Voice, Human-in-the-Loop UX
Year
2026
AI Framework.png

Problems

Challenges

Solution

Creating an accurate estimate requires technicians to combine customer needs, equipment details, pricing, materials, and business rules—often under time pressure.

Design an AI workflow that could handle unstructured input, identify missing information, generate a structured result, and keep the technician in control.

Designed the end-to-end flow:

  • Text and voice input

  • Contextual prompts

  • Focused clarification questions

  • Multi-step generation progress

  • Editable estimate output

  • Review and approval before action

Impact

  • Cut estimate creation time by 32%

  • Increased estimate adoption by 20%

  • Increased estimate options created per job by 12%

  • Reduced manual input by 20mins per estimate

AI Framework (4).png
Screen Recording 2026-06-24 at 1.53.17 PM.gif
AI Framework (5).png
AI Framework (1).png
bottom of page